What our Customers say...
We hired SERVPRO of Wood River Valley to do a small crawlspace remediation project at our condo in Ketchum. Jason was the project manager and was super professional, on time, and communicated well throughout the process.
Most appreciated throughout the process was the sense of humor and the ability to joke with them which made the entire experience as delightful as one could hope for under the circumstances
Two thumbs up, and five gold stars, for the amazing team that completed work on a project in my apartment this afternoon.
I think the Wood River Valley should know that if you ever need help--call SERVPRO of Wood River Valley.
Polite, friendly, and so hard working. The equipment they brought in was efficient and did the job.
Unfortunately, my ice maker leaked--destroyed my hardwood floor--within hours of calling SERVPRO of Wood River Valley's entire team was handling everything.
Erik Johnson and his crew Joe, Brandon, Cody, and Tyler were absolutely amazing!
Our experience with SERVPRO was awesome. Totally professional and polite. Thank you so much Brogan, Jon and Brandon!! You did an incredible job in 2 days and we can’t praise or thank you enough!! THE BEST GUYS. THE BEST COMPANY
**FIVE STARS** I'm going to preface this review with the fact that I have used and been highly dissatisfied with two other local companies. If you are shopping for a water/mold mitigation company, don't mess around, hire these guys! An ice dam during the ridiculous Sun Valley winter of 18-19 led us to hire SERVPRO. I'm not going to lie, I must have PTSD from previous experiences. As water dripped down my ceiling and walls, I felt hopeless. Time passed and I knew I needed to figure it out. Dr. Google surprised me with SERVPRO's contact info and within hours, the owner, Luke arrived at my house to begin the process of saving my home and my sanity. Luke, Eric (manager), and the entire crew were professional, timely, and helpful. The extensive water/mold mitigation work they did on my home, with my contractor, and with my PITA insurance company was completely unmatched. Additionally, I'm an over-communicator of sorts, and each phone call was met with incredible customer service! At the end of the process, I'm happy to say that my home is water-damage free (you guys...it looks amazing!) and my sanity has been restored. Thank you team SERVPRO. You're the best!
As long-time real estate agents in Blaine County we would like give a FIVE STAR rating to SERVPRO of the Wood River Valley. Erik and his team have come to our rescue several times over the years for different jobs but most recently he was able to mobilize and perfectly execute a mold remediation job for a house that was set to close. Without their expertise, knowledge and ability to get the work done this home purchase would not have happened and two families would have experienced significant financial and emotional stress. Erik and his team promptly came to the property, assessed the situation, immediately provided a detailed and thorough estimate and once authorized completed the work in a very timely and neat manner. They performed on time, on budget and were as friendly and professional as could be. We would HIGHLY recommend the SERVPRO team! Grady and Heather Burnett Burnett Properties - Sun Valley LUXE Homes Keller Williams Sun Valley Southern Idaho
Water seepage in my shop could have shut us down, but the SERVPRO Team got us back in business quickly!
Snow melt water got in our basement and created quite a mess. Luke's guys at SERVPRO cleaned it all up in time for our soon arriving guest. Thanks!!
The SERVPRO group got to us quick, worked efficiently, and finished our clean up in three days. Very satisfied customer here.
Smoke from a dryer vent fire ran us out of our house until the SERVPRO guys made everything right. The Project Mgr. called it "Like nothing ever Happened". I like that...
The SERVPRO team was very professional and prompt---I highly recommend them.
Thanks SERVPRO, amazing job in the cleanup of our damaged home. We are so pleased.
You did such a great job with the entire apartment building. The whole team worked hard and did a great job.
If this team does not have awards already, they should. I love the look, smell, and cleanliness of my property when you were done with it.
I cannot even tell where the damage happened, and it used to be everywhere. The team did a great job.
I was so pleased with how my home looked when we came back. Thanks to the entire SERVPRO team.
More people should know about your customer driven attitude. You made my whole family more comfortable through the whole experience.
I owe the whole team a great deal for the amazing work they did with my business.
I don't usually leave reviews, but I also don't usually have a reason to talk about superior customer service and fast restoration work. Great job.
The damage to the house allowed more damage to the inside. Thanks to your emergency services, you addressed both issues fast and effectively.
Thanks for working around our employees so politely and quietly. And getting us back in business so quickly! I hope nothing like this happens again, but we'll know who to call if it does.
Can't say enough about this SERVPRO Team! They have done terrific work!
Couldn't have got through this devastating experience without your help and hand-holding. Thank you for helping us to save some of our prized possessions and put our lives back together.
First rate team. Gabriel has been a great communicator, and everyone has been polite, professional and hard working!
Our pipes froze and split, and then thawed while we were away. The water ran for weeks and soaked the entire house. We thought it was a total loss, but SERVPRO of Wood River Valley saved it, dried it out and put it all back together in record time. They communicated with us almost every day through the process and it has been such a relief to have people who know what they are doing. Needless to say, we are very impressed and can highly recommend this company.
These guys just plain get it done, and they do great work.