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Fire & Water - Cleanup & Restoration

SERVPRO of Wood River Valley: Who We Are and What We Restore

5/4/2022 (Permalink)

Office scene behind green filter with SERVPRO logo and text that reads WHY SERVPRO? Our staff is “faster to any disaster”!

SERVPRO of Wood River Valley is the only call you'll need to make when a water, mold, or fire emergency or disaster occurs. Not only are we “faster to any disaster” when it comes to water, mold, or fire, we are also who you can trust with storm damage and commercial cleaning services.  The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the national standard that certifies and sets the standards for all cleaning and restoration. Our commitment to our employees and to our customers is to ensure that the employees have the highest possible level of training and state-of-the-art equipment. The SERVPRO team won’t just deal with the disaster but also will work to prevent future damages from occurring.

The employees that will respond and work to restore your property after damage occurs are trained through our voluntary Employee Certification Program. This program is self-paced to ensure each employee's learning style and success. During the employee certification training program, each person will be educated (and tested) on crew training, fire restoration, water restoration, and carpet and upholstery cleaning. SERVPRO nationwide also offers franchise training which ensures that franchise owners lead and equip their teams well.  E-learning is also available and prioritized for everyone on the SERVPRO of SERVPRO of Wood River Valley team. SERVPRO is also so proud to be able to offer credit and non-credit courses to insurance agents, insurance adjusters, and real estate agents and lenders. Emergency mitigation can occur, and the continuing education courses teach those who take them about water damage restoration, fire damage restoration, mold and restoration, and more.

As you read above, SERVPRO of Wood River Valley is “faster to any disaster”. As a franchise, we are incredibly aware of the fact that disasters and damage don’t keep professional hours. We are prepared to respond to any emergency or disaster any time of day, any day of the week, month, and year. Yes, you read that correctly, nights, weekends, and holidays – the SERVPRO team will respond. The strongest restoration needs quick action upon discovery, especially when it comes to water damage. When the SERVPRO team responds to your disaster, we will do so with the most advanced technology that equips us to restore and repair property quickly and effectively. With our moisture detection capabilities, water extraction equipment, drying equipment, and odor removal capabilities combined with extensive training and education, there’s no reason to not trust us with your disaster.

The culture of SERVPRO is so that each employee and each client we serve knows that they are in the best capable hands and being given the best possible customer service from the time they speak with someone on the phone until the job and restoration have been fully completed. Whether your disaster or emergency is caused by water, fire, mold, or storm, we are the ones who will go above and beyond to restore your property. If you’re curious to see what others have to say about our team’s communication and work ethic, click here. We are proud of the work we do and the hundreds of satisfied customers we have been trusted with the restoration of their property.

If you’re curious for more information about the franchise owner or SERVPRO of Wood River Valley, as well as insurance and payment information, certifications, affiliations, and awards, click here.

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